Jack’s organization launched a path breaking web based Application a couple of years ago, which took the market by storm, got in many new customers, filled up the coffers and made investors proud.

Over the years, the Product Manager moved on, some people in the Product development team were moved to other products, and few quit. To make matters worse, the demands from customers for enhancements and bug fixes kept coming in, the client environments evolved and the competition more or less caught up. Continue reading →