Amol, the product manager of a Set Top Box (STB), was responding to a RFP (Request For Proposal) from a DTH (Direct To Home) operator; the contract if secured would mean significant revenue boost for 2 years, to start with. The STBs would be purchased by the operator in bulk and distributed to their customers (end-users). The RFP had a series of detailed questions on securing the digital content transfered, tamper proof ability, over the air firmware upgrades, recording capabilities – among others. Amol was as usual irritated. Continue reading
I love discovering features in products, features are what define a product, right? As a product manager, one has the important responsibility to shape a product by carefully filtering through the thousands of feature requests from various stakeholders.
However sometimes there is way too much focus on building a feature rich product, especially in the enterprise space. It becomes very easy to end up feature chasing instead of focussing on producing a valuable and usable product.
It is useful to think about the following when adding new features: Continue reading